UPDATE FOR OUR VALUED PATIENTS

Dear Coastline Orthodontics Family,

Our team is working extremely hard to ensure our offices are ready to start seeing patients on May 8th. We are all looking forward to resuming our normal habits and routines and most importantly seeing all of your beautiful smiles.  While many things have changed, one thing has remained the same: our commitment to your safety.

Infection control has always been and will continue to be a top priority for Coastline Orthodontics. Our infection control processes are made so that when you receive care, it’s both safe and comfortable.

Our office follows infection control recommendations made by the American Association of Orthodontists (AAO), American Dental Association (ADA), the U.S Centers for Disease Control and Prevention Control (CDC), and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and so that we adhere to the agencies’ recommendations.

You will see some changes when it is time for your next appointment. We have invested time and resources into these changes to help protect our patients and staff. For example:

  • We are asking that patients brush teeth at home prior to their appointment. The brushing stations are temporarily closed.
  • We are asking that patients arrive wearing their personal mask if available.
  • If the patient is over the age of 7, we are asking that all parents/siblings wait in the car while the patient is seen for treatment. We are limiting the number of people in our office.
  • New patients and their parents will be escorted to our consultation room by our treatment coordinator.
  • Our team will direct patient traffic in one direction around the office to ensure physical distancing.
  • We have installed protective shields at the front desk counters to ensure safety during check out.
  • Our team will be wearing increased (PPE) Personal Protective Equipment.

Upon your arrival we will have a check-in table with a team member present. If you have any questions regarding your child’s treatment, please notify this team member. She will guide you through a questionnaire and give directions on when to enter the office. Please review the questions below. If the answer is yes to any question, please contact our office for instructions.

○ Have you or anyone you know come in contact with anyone that has traveled internationally in the last 7 days?

○ Have you been in close contact with another person who has been diagnosed with or is under investigation for having Covid-19?

○ Do you have a cough, fever, or shortness of breath?

○ Have you had the flu or flu-like symptoms in the last 7 days?

In addition to these items, there are many more precautions in place behind the scenes to ensure that we keep you, and every patient, safe in our practice. If you would like more details on our COVID-19 protocol, please don’t hesitate to ask.

Finally, we appreciate your flexibility and understanding. The majority of our patients have missed an appointment during this time and we are working very hard to get everyone back on track as quickly as possible. We are grateful to have the opportunity to see patients again, however we will not be at normal volume immediately. We will need to prioritize overdue patients and make sure our new systems are efficient and safe. We are trying to be fair and responsible. We value your trust and loyalty and look forward to welcoming back our patients, neighbors, and friends.

Sincerely,

Coastline Orthodontics Doctors and Team

5-Star-Rated Jacksonville, FL, Orthodontist, Fernandina,
FL, Orthodontist & Macclenny, FL, Orthodontist
The offices of Drs. Rodeffer, Garner, and Minor Orthodontics are by far the best orthodontists in the business. The staff is courteous and very friendly! Five Star Service!!!best north fl orthodontics
My daughter was always seen on time and we were always consulted about what would happen next.You feel like family here and always are leaving with a smile. Such a great environment and the best staff and professionals. Love you all.best north fl orthodontics
I waited ’til I was 55 years old to get braces. From Day 1 I never regretted it. Now I have beautiful teeth and a great smile….Everyone was very friendly. Always enjoyed coming in. Thanks for everything.best north fl orthodontics
This is such an awesome office! The staff and providers are unbelievable. Always felt welcomed. You are the BEST.best north fl orthodontics
Best place ever to get braces! Extremely satisfied with the results I got Best place ever to get braces! Extremely satisfied with the results I got !best north fl orthodontics
*The reviews listed are from actual patients of Coastline Orthodontics. Individual results may vary. Reviews are not claimed to represent results for everyone.
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The Jacksonville FL orthodontist, Fernandina Beach FL orthodontist and Macclenny FL orthodontist of Coastline Orthodontics offer the most advanced braces for children, braces for teens and braces for adults. These types of braces include metal braces, clear braces and Invisalign. We can even help you get straight teeth faster with AcceleDent.
Come experience Coastline Orthodontics! You will see we offer effective and affordable braces in Jacksonville, North Jacksonville, South Jacksonville, Jacksonville Beaches, Ponte Vedra, Fernandina Beach, Amelia Island, Macclenny, Callahan, Yulee, Baymeadows, Southside, FL and St. Mary’s and Kingsland, GA.
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